Backup planning
Identify important data, ownership, retention needs, and recovery expectations.
CONTINUITY / 01
Prepare for interruption before interruption decides the plan.
Continuity is a practical discipline—not a claim that failure can never happen.
Recovery procedures
Document how restoration decisions are made and validated.
Change management
Plan material changes, keep useful records, and communicate impact.
Incident response
Define escalation, coordination, documentation, and customer communication.
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